Ghostbed Customer Service Reviews – Best Cooling Mattress 2022

If you want a cooling bed in a box mattress, the GhostBed Original is an affordable cooling bed that you may want to check out. Ghostbed Customer Service Reviews

As we will talk about, the GhostBed is a latex mattress that is both supportive and affordable.

Does it fit for your body type, budget, and sleeping position?

Is the Ghostbed mattress right for you? Continue reading to find out!

 

GhostBed Mattress Review: General Overview


Ghostbed has quickly became one of the most known names in the mattress space.

They offer a variety of mattress models, including the GhostBed original, GhostBed Flex, GhostBed 3D Matrix, and GhostBed Luxe.

This all started with their flagship mattress, the GhostBed original mattress.

It consists ofgel memory foam, synthetic latex, and other components which help it remain cool.

The mattress is high-quality, affordable, and is going to work best for certain sleepers:

Who Might Like the GhostBed?

  • Hot sleepers who need a more cooling mattress
  • Those who need more support when back sleeping
  • Stomach sleepers
  • Those looking a firm mattress
  • Those who want a latex mattress that they can afford

Who Might Not Like the GhostBed?

  • People who like the feel of a soft mattress
  • Side sleepers
  • Those that want a slow moving mattress

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GhostBed Mattress Firmness and Feel


When we review a mattress, we usually look at its firmness and feel first.

This is a great starting point for selecting the perfect mattress for you.

If you want to know how firm the GhostBed mattress is and what it feels like, read on.

How Firm Is the GhostBed?

The GhostBed got an 8 out of 10 on the scale, which means it is more firm than average.

The high density support foam is responsible for much of the firmness. The high density support foam is designed to provide a stable sleeping surface that is well-suited to back sleepers and stomach sleepers, in particular.

Sleeping on the GhostBed

For most back sleepers, the GhostBed will deliver just the right level of support, allowing hips to sink into the mattress without feeling like you’re bottoming out.

A few lighter-weight back sleepers will find this mattress too firm, but for the most part, the GhostBed is one of the best mattresses for back sleepers.

Stomach sleepers should also find the support they require under the hips.

If you are a side sleeper, this model may be too firm. We recommend the Ghostbed Luxe.

 

What Does the GhostBed Feel Like?


The balanced feel of traditional foam mattresses will make the GhostBed great for sleeping on.

This mattress is a good, comfortable choice for those who move a lot during the night. It responds well to movement and fits the contours of the body.

Average Weight Sleepers (130 lbs – 230 lbs)

For those who are at the low end of the weight range and sleep on their back, it’s possible that the GhostBed will feel a little bit too firm. Again, we enrourage you to check out the Ghostbed Luxe or the 3D Matrix.

Those who weigh around 230 lbs will find that it’s just the right balance of comfort and support.

Stomach sleeping people in this weight range should find the GhostBed comfortable and supportive.

However, for average weight side sleepers, the GhostBed isn’t going to be the best match; it simply doesn’t have enough give to relieve pressure points. For average weight side sleepers, take a look at the Ghostbed Luxe.

Heavyweight Sleepers (>230 lbs)

Even though the Ghostbed is quite comfortable, those who are more than 300 lbs should consider a mattress that has been made with coils for added durability and support.

The GhostBed should offer just the right level of firmness for stomach sleepers who weigh around 230 lbs. If you’re close to 300 lbs, you may want to look for a stronger mattress.

And for side sleepers in the heavyweight category, the GhostBed is likely to feel too firm to be truly comfortable. We recommend checking out the Ghostbed Flex if this is you.

Lightweight Sleepers (<130 lbs)

The GhostBed may feel too firm, so lightweight back and side sleepers should be aware of it.

There may be some real discomfort at the shoulders and hips, especially for those who prefer side sleeping. For those we recommend either the Ghostbed Flex or Ghostbed Luxe.

The lightweight stomach sleepers should feel right at home on the Ghost Bed.

 

GhostBed Mattress Construction


Ghostbed Customer Service ReviewsLet’s look under the cover of the GhostBed mattress and find out exactly what is inside.Let’s take a look at each layer and what it does for the overall performance of the GhostBed.

Cover

The cover of the GhostBed mattress is made of a stretchy material that is very thin and flexible. It does a great job of cooling the mattress.

Comfort Layers

1.5″ of aerated latex foam is offered under the cover.

You should note that this is a synthetic latex, so those looking for an all-natural or organic option may want to look elsewhere.

From a performance point of view, this latex does a good job of keeping you cool and responsive.

Under that is a second 2″ of gel memory foam, for additional defense against feeling sticky and sweating. Additionally, it adds some pressure relief to the mattress.

Support Layer

The 7.5″ high density foam in the support foundation of the GhostBed helps to keep the mattress firm and stable.

Mattress Height

The Ghostbed is 11″ tall in total.

 

GhostBed Size Options and Price


The chart below lists the sizes and prices available for the Ghostbed mattress.

Size Dimensions Price
Twin 38″ x 75″ $662.00
Twin XL 38″ x 80″ $767.00
Full 54″ x 75″ $907.00
Queen 60″ x 80″ $977.00
King 76″ x 80″ $1187.00
California King 72″ x 84″ $1204.00
Split King Two 38″ x 80″ pieces $1533.00

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GhostBed Mattress Performance


We have explained what the GhostBed is made of, and what it feels like, but for many shoppers, the real test is how the mattress performs. Let’s check to see how the GhostBed did.

Sleeping Hot or Cold

The GhostBed team makes a big deal about how cool their mattress runs; and by and large, it lives up to the hype.

Ghostbed use latex and gel in their mattresses that are known for their cooling properties.

It’s easy to recommend this mattress to hot sleepers because it’s easy to move air through it and it prevents body heat retention.

Motion Transfer

The GhostBed has a lot of bounce to it, which is good for combination sleepers, but not so good for couples.

Sharing a mattress with someone else can disturb you throughout the night, as it doesn’t isolate motion very well.

If you are looking the best mattress for couples, we recommend the Ghostbed Luxe.

Edge Support

Excellent edge support is assured by the sturdy foam construction of the GhostBed.

As you sit at the corner or sleep at the edge of your mattress, you will feel supported.

Durability

The mattress is constructed using high-quality materials.

It should hold up for seven to 10 years, and we consider it to be highly durable.

Off-Gassing

When you first unbox your GhostBed, you may notice a faint chemical smell.

We found that it dissipated within 48 hours. This is the norm from a mattress in a box.

Noise

We were not able to notice any noise from the Ghostbed mattress.

Sex

It is easy to change positions on the GhostBed.

It’s an excellent mattress for sex as partners should have no trouble moving around.

Warranty

The GhostBed comes with a 20-year warranty and a 101-night sleep trial, both of which should give you some confidence if you decide to purchase it.

 

Ghostbed Return Policy


It’s easy to return a GhostBed mattress. It is a lot simpler than most other returns.

Below is a step-by-step breakdown of how the return process works.

Step 1: Contact GhostBed

The first step to start a return is reaching out to GhostBed after day 30. Be sure to reach out to them before day 101, however. You can do that by following the below steps:

You will need to pull up the receipt or email with the order number to expedite the process.

Step 2: Complete the Requested Information

You might be asked to fill out a form or send pictures. The form should be used to organize the return while the photos show that your mattress is in good shape. If it isn’t in good shape, the local charity won’t take it, and GhostBed won’t refund your money.

In addition to protecting your new mattress, it’s smart to use a waterproof mattress cover from the first night you sleep on your new bed. You don’t want a spill to ruin the mattress so you can’t return it.

Step 3: Prepare for Mattress Pickup

GhostBed will work with you to schedule a date and time for mattress pick up. You won’t need to rebox your mattress, but you should prepare it for donation. It’s usually carried to your front door and then home for the pickup.

Step 4: Watch for Your Refund

After the mattress has been donated, you’ll be able to get a refund. You will get your refund within 3 business days after the mattress pickup. It will be paid back in your original form of payment.

 

Ghostbed Summary


The GhostBed is a bed-in-a-box that comes with a better quality material and is more affordable than the rest.

This is one of the best value mattresses we’ve ever seen! If you’re a stomach sleeper, this mattress will help your bed feel more comfortable.

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GhostBed Mattress FAQs


Is GhostBed a good mattress?

The GhostBed is indeed a good mattress, but it is going to be a better fit for some people and not the best fit for others.

It should be a good match for those who like to sleep on their stomachs, as well as those who want a more affordable latex mattress.

It isn’t a good idea for side sleepers and people who want something slower moving.

Is GhostBed good for side sleepers?

We don’t think the GhostBed mattress is good for side sleeping.

It might not provide enough pressure relief for the shoulders and hips due to being a firm mattress.

How long do GhostBed mattresses last?

It should last at least seven years, if not more, considering the construction and materials of the GhostBed mattress.

This will be dependent on your size and how often you use the mattress.

Do you need a box spring with a GhostBed mattress?

The GhostBed can fit on a lot of bases including box springs and frames.

Where are GhostBed mattresses made?

The GhostBed mattress is proudly made in the United States. As a bonus, you’ll enjoy fast shipping times from one of their many shipping locations nationwide.

Are GhostBed mattresses chemical-free?

All of their mattresses are chemical-free. They do not use any harmful chemicals or synthetic substances in their mattress production. Ghostbed Customer Service Reviews

Ghostbed Customer Service Reviews

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