Helix Mattress Better Business Bureau: 2023 Full Review

Helix Mattress Better Business Bureau

Overview Helix Mattress Better Business Bureau


Helix, a mattress manufacturer selling direct to consumers, is known for its sleep studies. This quiz helps you determine the ideal mattress by analyzing your body, weight, sleeping style, and preferred sleeping position. There are seven options in the Helix series that can be used to meet different preferences. Helix Mattress Better Business Bureau

Helix Sunset, Helix Moonlight, and Helix Sunset are the most soft versions. Helix Midnight, Helix Dusk and Helix Twilight are two examples for medium models. Helix Sunset Helix Twilight and Helix Dawn are the most popular models. The line’s firmest models are Helix Plus.

Helix is responsible for the Sunset. Helix considers side sleepers when designing the Sunsets, Midnights, and Twilight. Lunar Light Midnight and Dawn, as well as Dusk & Dawn, were designed with stomach and back sleeping in mind. The Plus is especially made for those who are bigger. While Helix designs each mattress with certain weight categories and sleep positions in mind, some people may also like the way it feels.

Each model, with the exception of the Plus, comes in both the normal and Luxe editions. Optional, the update expands the coil system in order to provide zonal Lumbar Support to improve spinal alignment. The hips are supported while the shoulders drop farther. To give the cushion a more luxurious feel, the Luxe edition quilts the top. Tencel covers promote ventilation and moisture removal. Along with the 10-year guarantee, the upgrade also includes a 15-year warranty.

The standard versions of the Dawn, Dusk, Midnight, Moonlight, Sunset, and Twilight are 12 inches thick, while the luxurious versions are 14 inches thick. Plus is also 13 inches thick. Since Helix mattresses may be high-profile, you might need to have large pockets.

We will be examining the construction and reviews for each Helix mattress. To help you decide which model could be the best for you, we’ll also list some of its possible benefits.

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Helix Video Review


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Helix Mattress Performance


Motion Isolation

helix-dawn-sideHelix mattresses have a great track record of preventing movement. Foam layers can absorb much of the movement. The comfort layers’ latex-like polyfoam, however, is springier than ordinary memory foam. Because of the springiness emanating from the coil’s centre, you may be able detect your partner’s movements throughout a night.

The memory foam layers and soft feel of the Helix models make the Dusk and Sunset absorb the most motion than any other models.

Two comfort layers make up the Plus. They prevent most coil motions reaching the core of the springy coils.

You may experience less vibration on the mattress’ surface.

The quantity of noise that is transferred over the mattress is reduced as a result. Your ability to Sleep is likely to be less affected by your partner’s movements during nighttime, dawn, and after midnight.

Pressure Relief

One of the benefits of Helix mattresses is pressure reduction, which is partly attributable to the layers of memory foam, polyfoam, and pocketed coils. Deep relaxation and self-cradling are possible with the foam, which can help relieve pressure on pressure points such as the hips or shoulders. Side sleepers and those under 130 lbs. are more demanding. Softer mattresses will be more accommodating to their needs. For those who like to sleep on their stomach or back or who weigh more than 230 pounds, however, firmer mattresses are recommended.

The moonlight, sunset, sunrise, and night are the best times to relieve pressure. This is partly due to the plusher surfaces. The Plus is made especially for those who weigh more, and it may effectively alleviate pressure spots for people who sleep in this category. Dawn and Twilight’s harder sensation will result in higher resistance to pressure points on sleepers, which lessens the efficacy of these products in this region.

Temperature Control

Helix hybrid mattresses are around average when it comes to cooling down.

Memory foam mattresses are known for heating you while you sleep. This is because it holds heat throughout the night. To counter heat loss, the coils of these mattresses allow air to flow through to aid in cooling.

The Dawn’s firmness and lack of sinkage help it sleep cooler than the other types. The Plus includes two cooling covers to help with heat dissipation.

Edge Support

Every Helix model is equipped with an encasement, which is strengthened within its core. The coil’s core is strengthened, so there is less sinkage when the person sits or lies on the edge of their bed. Every model has a different level support due to its structure and stiffness.

Twilight and Dawn, for instance, offer excellent edge support thanks to their sturdy designs. These strong, sturdy products also provide great edge support. Dusk or Midnight, plus provide adequate support for the edges.

Moonlight the Moonlight & Sunset are the most extravagant models. These mattresses will allow you to sink less or stay close to the edge. They have the lowest edge support of all Helix mattress models.

Ease of Movement

The model’s quality primarily sets the ease of movement apart as a separate class. The surface is slippery due to the sinking Moonlight as well as the soft Moonlight.

Twilight models and Dawn models feel more firm and pleasant. It’s much easier to get up and move about with the Dawn/Twilight models’ strong pushback against your body.

The Line with a Plus bed has two layers of comfort. However, it’s a little more difficult to move than other hybrids.

Sex

Helix mattresses can provide spring and bounce due to their coil cores. This is something many couples love when having sex. Depending on the design of the mattress, the degree of conforming and sinking provided by the foam layers may enhance or detract from the sexual experience.

Because of their smooth surfaces, the Helix Dawn’s and Twilight’s make it easy to move about. This makes them great for couples. Dusk, midnight, plus, and plus are the best times for sex. Moonlight and sunset, however, will make it more challenging. These models have plush, soft surface that could restrict motion.

Off-Gassing

Helix models come with the standard amount “new mattress scent” that is found in all foam mattresses.

The smell is usually considered safe and disappears after a few days. Helix offers several mattress options.

Because Helix mattresses are hybrids, their coil cores provide more air to move across the whole bed. As a result, the odors will dissipate quicker than they would with an all-foam mattress.

If the smell is bothersome, you might leave the mattress out in a well-ventilated place for a few days.

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Helix Sleeping Style and Body Weight


Side Sleepers

Helix-sunset-sideTo sleep well on your side, you need a mattress that offers the right balance of support and cushioning. To alleviate strain and align your spine, you need your hips and shoulders to sink into the mattress. Side sleepers are more comfortable with mattresses that feel “medium”, closer to the soft range.

Side bed sleepers weighing less than 130 lbs will appreciate the soft padding in the Moonlight or Dusk models. People who prefer a more cozy atmosphere will love the Moonlight.

Side sleepers between 130 and 220 pounds can use the Midnight or Dusk, which are firm and comfortable. Models’ combination of support and contouring will appeal to most sleepers who are in this weight range.

If you’re a side sleeper and weigh more than 230 pounds, the Plus or, to a lesser degree, the Twilight are your best options. The firmer feel of these models will prevent side sleepers who are heavier than 230 pounds from sinking too deeply into their beds. Helix Dynamic foam layer provides bounce and cushioning, while the Plus model is for larger persons. The foam comfort layers provide support and cushioning, as well as the relief of pressure on the hips, shoulders, and hips.

Back Sleepers

Back sleepers require a mixture of support, contouring, and cushioning. Side sleepers prefer less cushioning.

Back sleeping is more difficult than usual. You need extra support in the lumbar and back regions to prevent your spine from sinking. Your spine will remain fairly level by how your back is placed on the bed.

This is why back sleepers often choose mattresses that are firmer than those preferred by side sleepers but not as stiff as those preferred by stomach sleepers.

The Midnight may be the best option for back sleepers under 130 pounds, depending on their needs. It provides the right amount of support and cushioning that this sleeping position requires.

People who weigh between 130 to 230 pounds have many options. Back sleepers with this weight might find the Plus or Twilight suitable. Both provide enough plushness to cushion the spine and great support for the lower back. Both Dawn and Dusk are excellent due to their solid support and moderate firmness.

For those who weigh more over 230 pounds who sleep on their backs, the Plus, Twilight, and Dawn are great options. They provide excellent support to the weight range and prevent your hips from sinking in the mattress.

Stomach Sleepers

Because the majority of an individual’s weight is in their torsos, Stomach sleepers put greater strain on their mattresses and have a propensity to sink deeper than other positions. If they fall too far, they can push their spines out from their normal alignment. It could cause aches or pains in the future. These stomach sleepers should have a mattress that’s firmer, supportive, and provides enough support to maintain their spine alignment.

The firmer Helix versions will be most comfortable for stomach sleepers, who require a level surface to preserve proper spinal alignment and alignment. If you are over 130 pounds, the Plus or Dawn might be the best option for you. Because they are strong and supportive, the central portion of the mattress will reduce the chance of you losing weight. So a cushion that’s comfortable will give stomach sleepers in this range the support they need.

Because the Midnight feels medium-firm it’s suitable for stomach sleepers below 130 pounds. However, heavier people will sink too far. For stomach sleepers who are lighter in weight, especially those who weigh between 130 and 230 pounds, the Twilight may also be appropriate.

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Mattress Construction


helix-dusk-sideHelix mattresses combine a combination of a coil-core with foam comfort and transition layers. Although each model is unique, they share the same architecture. Here is a description of how the mattress is put together.

Helix Mattresses

Mattress Firmness Comfort Layers Support Core Cover
Helix Sunset Soft (2-3) Memory Foam (Memory Plus Foam), Latex-Like Polyfoam (Helix Dynamic Foam) Pocketed Coils, Polyfoam 100% Polyester
Helix Midnight Medium Firm (6) Memory Foam (Memory Plus Foam), Latex-Like Polyfoam (Helix Dynamic Foam), Transition Polyfoam Pocketed Coils, Polyfoam 100% Polyester
Helix Twilight Firm (7) Memory Foam (Memory Plus Foam), Transition Polyfoam Pocketed Coils, Polyfoam 100% Polyester
Helix Moonlight Medium Soft (4) 2 Layers of Latex-Like Polyfoam (Helix Dynamic Foam) Pocketed Coils, Polyfoam 100% Polyester
Helix Dusk Medium Firm (6) Latex-Like Polyfoam (Helix Dynamic Foam), 3″ Memory Foam Pocketed Coils, Polyfoam 100% Polyester
Helix Dawn Firm (8) Latex-Like Polyfoam (Helix Dynamic Foam), Transition Polyfoam Pocketed Coils, Polyfoam 100% Polyester
Helix Plus Firm (7) Memory Foam (Memory Plus Foam), Latex-Like Polyfoam (Helix Dynamic Foam), Memory Foam Pocketed Coils, Polyfoam 100% Polyester

 

Helix Prices and Sizing

Helix mattresses are quite reasonably priced, with costs that are lower than the national average for hybrid versions. The regular configuration of each mattress is significantly less than the going price.

Available are the Luxe versions of Dawn, Dusk, Midnight, Moonlight, Sunset, and Twilight. Even while the Luxe options are more expensive than the standard ones, they are still reasonable when compared to the average price for hybrid cars. Additionally, Helix often conducts deals with further savings. Helix mattresses may appeal to bargain hunters due to its high-quality components and affordable pricing.

The prices shown below are for the Basic model. It includes all base Helix varieties (Sunset to Midnight, Midnight, Dusk to Twilight, Dawn, Dawn, Dusk and Twilight), the Luxe model that includes those mattresses and the Plus model that includes the only Plus.

Sizes Dimensions Base Height Base Price Luxe Height Luxe Price Plus Height Plus Price
Twin 39″ x 75″ 12″ $699 14″ $1,099 13″ $849
Twin XL 39″ 80″ 12″ $799 14″ $1,349 13″ $925
Full 54″ x 75″ 12″ $949 14″ $1,649 13″ $1,149
Queen 60″ x 80″ 12″ $1,099 14″ $1,949 13″ $1,649
King 76″ x 80″ 12″ $1,449 14″ $2,349 13″ $2,049
California King 72″ x 84″ 12″ $1,449 14″ $2,349 13″ $2,049
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Helix Sleep Trial & Warranty Info


Availability

You can purchase Helix mattresses on Helix’s website. Website Helix. Helix is also represented in New York City by Helix, along with a handful of partner showrooms. Helix mattresses are available for inspection at these locations.

Shipping of mattresses is possible in all 50 states, most of Canada and Yukon. However, Nunavut, Northwest Territories and Yukon are not eligible.

Shipping

Delivery is free within the United States. All items sent to Canada come with a $250 delivery charge and a Customs Tax.

FedEx Ground is used for the delivery of compressed, rolled-in Helix mattresses. The delivery of Helix mattresses takes three to seven business day after the order is placed.

It is the responsibility of the customer to install the mattress. Helix provides instructions on how to set up your mattress, both inside the mattress box and via email.

Additional Services

Delivery to your home is possible in all 48 states.

The delivery firm Helix utilizes offers this service, and it costs an additional $149 on top of the original item.

For orders that include more than one product, a $199 fee will apply. It will then be brought in, unpacked, set-up, and then removed by a crew.

For an additional $75, you can remove your old mattress from your home when you choose to have it delivered.

Sleep Trial

Helix mattresses come with a 100-night trial that begins the day they arrive. Before the mattress can be returned, it must be used at least 30 nights.

If the customer returns their mattress within the stipulated time period, they will be refunded all of their money. The moving company will pick the mattress up.

This offer allows for two returns per customer, household and delivery address.

Warranty

Helix mattresses come with an extended warranty of 15 years. Helix Luxe mattresses have a 10-year standard guarantee. These warranties cover foam cracking or splitting, manufacturing defects larger than 1 inch, as well as assembly problems with the cover.

The guarantee applies only to the original purchaser if the mattress was purchased in an authorized store. This warranty does not cover damage due to abuse, overuse, changes in firmness preference, or a typical rise in softness. The receipt should be kept by the customer as proof of purchase.

The expense of returning to the shop is the responsibility of the consumer. Helix can offer reimbursements of up to $100 in shipping costs to customers who report a covered problem. Helix then will determine whether to replace the mattress or repair it.

Additional rules and regulations are also available. Helix Mattress Better Business Bureau

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