How Do I Return A Helix Mattress: 2023 Full Review

How Do I Return A Helix Mattress

Overview How Do I Return A Helix Mattress


Helix, a direct-to-consumer mattress company, is well-known for its sleep studies. This quiz helps you determine the ideal mattress by analyzing your body, weight, sleeping style, and preferred sleeping position. The Helix series has seven different variants that will suit various sleeping preferences. How Do I Return A Helix Mattress

Helix Moonlight and the Sunset The softest versions from the manufacturer are Helix Sunset and Helix Moonlight. Helix Midnight and Helix Dusk are two examples of medium models. Helix Sunset Helix Twilight and Helix Dawn are the most popular models. Helix Plus is the firmest model in the Helix Plus line.

The Sunset is produced by Helix. Helix considers side sleepers when designing the Sunsets, Midnights, and Twilight. Lunar Light Midnight and Dawn, as well as Dusk & Dawn, were designed with stomach and back sleeping in mind. The Plus was designed specifically for those with larger bodies. Helix has designed each mattress with specific weights in mind. Some people might also enjoy the way it feels.

With the exception of Plus, every model is available in both the Luxe and normal editions. This optional update extends the coil system to provide zonal support for spinal alignment. This allows the hips to be supported and the shoulders to sink further. The top of the cushion is quilted in the Luxe edition to give it a plusher feel. The Tencel cover promotes ventilation into the mattress while assisting in the removal of moisture. In addition to the 10-year standard guarantee, the upgrade includes a 15 year warranty.

The Dawn, Dusk and Midnight versions, Sunset, Moonlight, Sunset, Twilight, and Midnight versions are each 12 inches thick. The luxury versions are 14 inch thick. Plus measures 13 inches. Because Helix mattresses can be considered high-profile, it may require substantial pockets.

We’ll be looking at the features, construction, reviews, and other aspects of each Helix mattress. To help you decide which model could be the best for you, we’ll also list some of its possible benefits.

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Helix Video Review


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Helix Mattress Performance


Motion Isolation

helix-dawn-sideHelix mattresses perform well at preventing movement. Foam layers can absorb much of the movement. However, the comfort layers’ latex-like, polyfoam is more springy than regular memory foam. Because of the springiness emanating from the coil’s centre, you may be able detect your partner’s movements throughout a night.

Due to the memory foam layers and softer feel compared to the other Helix models, the Dusk and Sunset both absorb the most motion of all the Helix models.

Two comfort layers make up the Plus. They prevent most coil motions reaching the core of the springy coils.

The mattress may feel less vibratory because of this.

The amount of noise transferred to the mattress is therefore reduced. You might be able to sleep more easily if your partner is not around.

Pressure Relief

Helix mattresses are known for their ability to reduce pressure. This is due in part to the pockets of coils and memory foam. Deep relaxation and self-cradling are possible with the foam, which can help relieve pressure on pressure points such as the hips or shoulders. The demands of side sleepers or anyone under 130 lbs. Softer mattresses will be more accommodating to their needs. Firmer mattresses would be a better choice for those who sleep on the stomach or back, or who are more than 230lbs.

The moonlight, sunset, sunrise, and night are the best times to relieve pressure. This is partly due to the plusher surfaces. The Plus was designed specifically for those with more weight and may be effective in relieving pressure points for those who fall into this category. Due to Twilight and Dawn’s more intense sensations, sleepers will be less likely to experience pressure points. This can reduce the effectiveness of these products.

Temperature Control

Helix hybrid mattresses are around average when it comes to cooling down.

Because memory foam mattresses often retain heat, they can make you feel warm while you sleep. To counter heat loss, the coils of these mattresses allow air to flow through to aid in cooling.

The Dawn is more comfortable because of its firmness and lack sinkage. To aid heat dissipation, two cooling covers are included in the Plus.

Edge Support

Each Helix model has an encasement that is strengthened within the coil’s core. The coil’s core is strengthened, so there is less sinkage when the person sits or lies on the edge of their bed. Each model, however, has a different degree of edge support. This is due in large part to its quality and stiffness.

The Dawn and Twilight, for example, provide excellent edge support due to their strong design. Due to their solid construction, they provide outstanding edge support. Dusk or Midnight, plus provide adequate support for the edges.

The most luxurious models are Moonlight the Moonlight and Sunset, so you’ll sink less while you sleep or sit close to the edge. These mattresses offer the most support at the edges than any other Helix mattress.

Ease of Movement

The model’s ability to move is the main distinguishing feature. The surface is slippery due to the sinking Moonlight as well as the soft Moonlight.

Twilight and Dawn models have a more comfortable, firmer sensation. Due to the strong pushback of the Dawn or Twilight models against the body, it is much easier for you to move about and get out.

The Line with the Plus has a two-layer comfort system. Although it is a bit more difficult than other hybrids to move on, the bed’s firmness allows for sufficient movement.

Sex

The Helix mattresses may provide some spring and bounce because of their coil cores, which many couples enjoy during sex. The amount of conforming or sinking that the foam layers provide can influence the sexual experience depending on how it is made.

The Helix Dawn and Twilight have smooth surfaces that make moving around easier, making them excellent choices for couples. In terms of sex, the ideal times are dusk to midnight and plus. However, moonlight or sunsets will be more difficult. These models have soft, plush surfaces which may limit motion.

Off-Gassing

Helix models start with the same standard amount of “new-mattress scent” that all foam mattresses have.

This smell is generally considered to be harmless and will disappear after a few weeks. Helix offers many different mattress options.

Helix mattresses can be described as hybrids because their coil cores make it easier for air to move around the entire bed. Therefore, the odors of Helix mattresses will dissipate more quickly than with all-foam mattresses.

You can leave the mattress open for a few hours if the smell bothers you.

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Helix Sleeping Style and Body Weight


Side Sleepers

Helix-sunset-sideA mattress that has the right amount of support and cushions is key to good sleep. To relieve strain and align the spine, the hips and shoulders need to be free to sink into the mattress. Side sleepers will prefer mattresses with a more “medium” feel. They are closer to softening the range.

The Dusk and Moonlight models’ plush padding will be appreciated by side bed sleepers who weigh less than 130 pounds. The Moonlight is the best option for those who desire a cozier setting.

The Midnight and Dusk models are best for side sleepers weighing between 130-230 pounds. These sleepers will appreciate the models’ combination of strong contouring and support.

If you are a side sleeping person who weighs more than 230lbs, the Plus, and to a lesser extent the Twilight, are your best options. This model’s firmer feel will help side sleepers not sink too deeply into their bed. Helix Dynamic Foam gives the Plus cushioning and bounce. And, because the Plus is built for larger individuals, the foam comfort layers provide the required cradling that relieves pressure from the shoulders and hips.

Back Sleepers

Back sleepers likewise want a mix of support and contouring, but they want less cushioning than side sleepers do.

For back sleep to be comfortable, you will need to provide support and firmness in the lumbar region. This is important to avoid sinking too deep and creating spinal misalignment. Your spine will be fairly even if your back is positioned on the bed.

This is why back sleepers choose mattresses that have a firmer feel than side sleepers and not as stiff as stomach sleepers.

The Midnight might be the best option for back-sleepers under 130 pounds depending on their needs. This mattress provides the perfect amount of support and cushioning for back sleepers.

There are many options for those who weigh between 130-230 pounds and between 130-230 pounds. These people might like the Plus or Twilight for their back. Both offer enough cushioning to cushion the spine, and support for the lower back. Due to their reliable support and reasonable firmness, they are both Dusk and Dawn are also excellent.

The Plus, Twilight, or Dawn are great options for people who are heavier than 230 lbs and sleep on their stomachs. These pillows provide excellent support and help to keep hips from sinking into your mattress.

Stomach Sleepers

Because the majority of an individual’s weight is in their torsos, Stomach-sleepers are more likely than other sleepers to place greater strain on their mattresses. They also tend to sink deeper than those in other positions. If they sink too far, they run the risk of pushing their spines out their normal alignment. This can lead to later aches, and pains. The bottom line is that stomach sleepers need a mattress which is firmer, more supportive and offers enough support to align their backs.

Helix models with a firmer surface will be the most comfortable for stomach sleepers. This is because they require a level surface for proper spinal alignment. For those over 130lbs who wish to get a good night’s sleep, the Plus and Dawn may be a better choice. Thanks to their support and hardiness, the central part of the mattress is strong enough not to cause excessive weight loss. Therefore, a cushion that is comfortable will provide the support that stomach sleepers in this weight range require.

Because it feels medium-firm, The Midnight is ideal for stomach sleepers who weigh less than 130 lbs. Heavy people may sink too much. The Twilight may be suitable for stomach-sleepers who are lighter than 130 to 230 lbs, especially if they weigh between 130 and 220 lb.

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Mattress Construction


helix-dusk-sideHelix mattresses feature a hybrid construction, which combines a coil core with transition layers and foam comfort. While each model may differ slightly, they all share the same architecture. Here’s how the mattress is assembled.

Helix Mattresses

Mattress Firmness Comfort Layers Support Core Cover
Helix Sunset Soft (2-3) Memory Foam (Memory Plus Foam), Latex-Like Polyfoam (Helix Dynamic Foam) Pocketed Coils, Polyfoam 100% Polyester
Helix Midnight Medium Firm (6) Memory Foam (Memory Plus Foam), Latex-Like Polyfoam (Helix Dynamic Foam), Transition Polyfoam Pocketed Coils, Polyfoam 100% Polyester
Helix Twilight Firm (7) Memory Foam (Memory Plus Foam), Transition Polyfoam Pocketed Coils, Polyfoam 100% Polyester
Helix Moonlight Medium Soft (4) 2 Layers of Latex-Like Polyfoam (Helix Dynamic Foam) Pocketed Coils, Polyfoam 100% Polyester
Helix Dusk Medium Firm (6) Latex-Like Polyfoam (Helix Dynamic Foam), 3″ Memory Foam Pocketed Coils, Polyfoam 100% Polyester
Helix Dawn Firm (8) Latex-Like Polyfoam (Helix Dynamic Foam), Transition Polyfoam Pocketed Coils, Polyfoam 100% Polyester
Helix Plus Firm (7) Memory Foam (Memory Plus Foam), Latex-Like Polyfoam (Helix Dynamic Foam), Memory Foam Pocketed Coils, Polyfoam 100% Polyester

 

Helix Prices and Sizing

Helix mattresses are quite reasonably priced, with costs that are lower than the national average for hybrid versions. Each mattress’ regular configuration is much less expensive than the going rate.

There are Luxe versions available for Dawn, Dusk, Midnight, Moonlight, Sunset, Twilight and Midnight. Even while the Luxe options are more expensive than the standard ones, they are still reasonable when compared to the average price for hybrid cars. Helix frequently offers discounts on additional products. Due to its quality components and low pricing, Helix mattresses could appeal to bargain-hunters.

The table below shows the costs for the basic model. This includes all base Helix varieties (Sunset and Moonlight, Midnight and Dusk, Twilight and Dawn), as well as the Luxe model which includes those mattresses.

Sizes Dimensions Base Height Base Price Luxe Height Luxe Price Plus Height Plus Price
Twin 39″ x 75″ 12″ $699 14″ $1,099 13″ $849
Twin XL 39″ 80″ 12″ $799 14″ $1,349 13″ $925
Full 54″ x 75″ 12″ $949 14″ $1,649 13″ $1,149
Queen 60″ x 80″ 12″ $1,099 14″ $1,949 13″ $1,649
King 76″ x 80″ 12″ $1,449 14″ $2,349 13″ $2,049
California King 72″ x 84″ 12″ $1,449 14″ $2,349 13″ $2,049
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Helix Sleep Trial & Warranty Info


Availability

Helix mattress sales are possible on the website. Website Helix. Additionally, Helix’s New York City showroom and a few partner showrooms around the country have Helix mattresses available for inspection.

All 50 states and most countries are eligible for mattress shipping. But, Yukon and Nunavut are not.

Shipping

Delivery within the United States of America is free. All items mailed to Canada are subject to a $250 shipping charge and a customs tax.

FedEx Ground is used to deliver compressed, rolled-in Helix mattress. The delivery of Helix mattresses takes three to seven business day after the order is placed.

The customer is responsible for the installation of the mattress. Helix includes setup instructions for the mattress within the mattress box as well as in the delivery email.

Additional Services

All 48 contiguous United States regions offer delivery to your home.

This service is offered by Helix, and costs $149 more than the original item.

Orders that contain two or more products will be subject to a $199 surcharge It will be brought into the area, unpacked, set up, and then the packing materials will be removed by a crew.

You can have your old mattress removed for an additional $75 when you order home delivery

Sleep Trial

Helix mattresses have a 100-night return policy. It begins on the day that they are delivered. Before the mattress can be returned, it must be used at least 30 nights.

If the customer decides to return the mattress before the deadline, they will get a full refund. The moving company will take the mattress.

This offer is limited to two returns per customer, household, and delivery address.

Warranty

Helix mattresses come with an extended warranty of 15 years. Helix Luxe mattresses have a 10-year standard guarantee. The warranties cover foam splitting or cracking, manufacturing faults larger than one inch in diameter, and assembly issues with the cover.

When the mattress was bought from an authorized store, this guarantee is only applicable to the original owner. It does not cover damage brought on by abuse or overuse, a typical increase in softness, or changes in firmness preference. Customer should keep the receipt as proof of purchase.

The consumer is responsible for the cost of returning the product to the shop. Helix may reimburse customers up to $100 for shipping costs in the event of a covered defect. Helix will then decide whether to replace or repair the mattress.

Additional rules and regulations are also available. How Do I Return A Helix Mattress

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