How Do You Return A Helix Mattress: 2023 Full Review

How Do You Return A Helix Mattress

Overview How Do You Return A Helix Mattress


Helix, a mattress manufacturer selling direct to consumers, is known for its sleep studies. This quiz will help you choose the right mattress based upon your body weight, preferred position and sleeping style. The Helix series includes of seven primary variants to accommodate various sleeping preferences. How Do You Return A Helix Mattress

Helix Sunset, Helix Moonlight, and Helix Sunset are the most soft versions. Helix Midnight is one example of a medium model. Helix Dusk is another. Helix Sunset Helix Twilight Helix Dawn, Helix Plus, and Helix Plus are three of the most commonly used models. Helix Plus are the strongest models in this line.

The Sunset is produced by Helix. Helix was conscious of side sleepers while creating the Sunset (the Midnight) and the Twilight. Lunar Light Midnight, Dusk and Dawn are designed with stomach sleepers and backs in mind. The Plus is especially made for those who are bigger. Helix creates each mattress to fit specific weight categories and sleeping positions. However, it may be appreciated by some who like its feel.

All models, except for the Plus edition, come in both the Luxe as well as the normal editions. This optional update extends the coil system to provide zonal support for spinal alignment. The shoulders can drop further while the hips are supported. The Luxe edition of the quilt is used on the top to give the cushion a plush feel. Tencel covers allow for ventilation to the mattress and help remove moisture. The upgrade comes with a 15-year warranty, in addition to the standard 10-year guarantee.

The Dawn, Dusk Midnight and Sunset versions are 12 inches thick. Twilight’s luxurious version is 14 inches. Plus is also 13 inches thick. The Helix mattress may need large pockets as any of these heights could be regarded high-profile.

We’ll examine the features, construction, and reviews of each of these Helix mattresses. We’ll also give you some benefits to help you choose the right model.

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Helix Video Review


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Helix Mattress Performance


Motion Isolation

helix-dawn-sideThe majority of Helix mattresses are excellent at preventing movement. Foam layers absorb a lot of movement. The comfort layers’ latex-like polyfoam, however, is springier than ordinary memory foam. The springiness emanating out of the coil’s center may allow you to detect your partner’s movements during the night.

Dusk, Sunset have the highest motion absorption of any Helix model due to their memory foam layers.

The Plus has two comfort layers as well, which prevent the majority of coil motions from reaching the springy coil core of the mattress.

You may experience less vibration on the mattress’ surface.

As a consequence, noise transmission is decreased over the mattress. You might be able to sleep more easily if your partner is not around.

Pressure Relief

Helix mattresses reduce pressure. This is partly due to the Helix mattress’ layers of memory foam, pocketed coils, and polyfoam. The foam is able to induce deep relaxation and self cradling, which can reduce pressure points like the hips. Side sleepers and those under 130 lbs. are more demanding. Softer mattresses provide better support. Firmer mattresses are recommended for those who prefer to sleep on their stomachs or backs or for those who weigh over 230 pounds.

The best relief from pressure is found in the moonlight and dusk. The Plus was designed specifically for those with more weight and may be effective in relieving pressure points for those who fall into this category. Twilight and Dawn will have a stronger sensation which will make it more difficult for sleepers to feel pressure points. This decreases the effectiveness of these products.

Temperature Control

When it comes to sleeping cool, Helix mattresses perform around average for hybrids.

Memory foam mattresses are known for heating you while you sleep. This is because it holds heat throughout the night. The coils in these mattresses allow for air to flow through them, which helps to reduce heat loss.

The Dawn’s firmness, and lack of sinkage, makes it more comfortable than other types. To further reduce heat loss, the Plus comes with two cooling covers.

Edge Support

Every Helix model is equipped with an encasement, which is strengthened within its core. As a result, less sinkage occurs when a person sits or lays on the edge of their bed. Each model offers a different level of edge support, due to its quality and stiffness.

Twilight and Dawn offer the best edge support, thanks to their solid design. Because to their sturdy build, they also provide superb edge support. Dusk and Midnight are also available. Plus provides sufficient support for edges.

The most luxurious models are Moonlight the Moonlight and Sunset, so you’ll sink less while you sleep or sit close to the edge. These mattresses offer the most support at the edges than any other Helix mattress.

Ease of Movement

The model’s ability to move is the main distinguishing feature. The deep sinking Moonlight and setting sun make it difficult to walk on this surface.

Twilight models and Dawn models feel more firm and pleasant. The powerful pushback against the body of Dawn and Twilight models makes it easier to move around and get out from bed.

The Line with the Plus has a two-layer comfort system. Although it is a bit more difficult than other hybrids to move on, the bed’s firmness allows for sufficient movement.

Sex

Helix mattresses are known for their coil cores which provide some spring and bounce. Many couples enjoy Helix mattress sex. The mattress’s design will determine how the foam layers affect the sexual experience.

The Helix Dawn’s smooth surfaces and Twilight make it easier to move around, making them ideal for couples. Additionally, dusk and midnight are ideal times for sex. However, moonlight, sunset and sunrise will likely make things more difficult. These models have plush, soft surface that could restrict motion.

Off-Gassing

Helix models have the same amount of “new mattress smell” as all foam mattresses.

This smell is often thought to be safe and goes away after a few days. Helix offers a variety of mattress options.

Because Helix mattresses are hybrids, their coil cores provide more air to move across the whole bed. As a result, the odors will dissipate quicker than they would with an all-foam mattress.

You could leave the mattress unventilated for a couple of hours if you find the scent to be bothersome.

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Helix Sleeping Style and Body Weight


Side Sleepers

Helix-sunset-sideFinding a mattress with the ideal ratio of support to cushioning is the key to sleeping well on your side. To alleviate strain and align your spine, you need your hips and shoulders to sink into the mattress. Side sleepers will prefer mattresses with a more “medium” feel. They are closer to softening the range.

Side bed sleepers weighing less than 130 lbs will appreciate the soft padding in the Moonlight or Dusk models. The Moonlight is a good option for people who like a cozier atmosphere.

The Midnight and Dusk models are best for side sleepers weighing between 130-230 pounds. The majority of sleepers in this weight range will enjoy the models’ blend of powerful contouring and support.

The Plus and, in a lesser amount, the Twilight are the best options for side sleepers who weigh more than 220 pounds. People who are side sleepers will not sink too deeply into these models due to their firmer feel. Helix Dynamic foam layer provides bounce and cushioning, while the Plus model is for larger persons. The foam comfort layers provide support and cushioning, as well as the relief of pressure on the hips, shoulders, and hips.

Back Sleepers

Side sleepers need less cushioning but still require support.

To prevent spinal misalignment, back sleeping usually requires a little more support and hardness, particularly in the lumbar area. Your spine will be fairly even if your back is positioned on the bed.

This is why back sleepers often choose mattresses that are firmer than those preferred by side sleepers but not as stiff as those preferred by stomach sleepers.

The Midnight may be the best option for back sleepers under 130 pounds, depending on their needs. It provides the ideal amount of cushioning and support for this sleeping posture.

Those who weigh between 130 and 230 pounds have a wide range of options. The Plus or Twilight might be a good choice for back sleepers who are in this weight range. Both provide enough plushness to cushion the spine and great support for the lower back. Dusk and Dawn both offer excellent support and are firm but not too firm.

The Plus, Twilight and Dawn are great choices for those who sleep on their backs and weigh more than 230 pounds. They provide excellent support to the weight range and prevent your hips from sinking in the mattress.

Stomach Sleepers

Since torsos normally bear the majority of a person’s weight. Stomach sleepers place greater stress on their mattresses and are more likely to sink further than in other positions. If they sink too far, they run the risk of pushing their spines out their normal alignment. It can cause later aches and discomforts. Ultimately, stomach sleepers need a mattress that is firmer, more supportive, and has enough push-back to keep their backs in alignment.

Helix models that are thicker and more comfortable will suit stomach sleepers. They need a level surface to ensure proper spinal alignment. If you are over 130 pounds, the Plus or Dawn might be the best option for you. The central region of the mattress is sturdy enough to reduce the possibility of excessive weight loss thanks to their hardness and support. To provide stomach sleepers with this weight, a cushion which is comfortable will be sufficient.

Because it is medium-firm, the Midnight is suitable for stomach sleepers less than 130 pounds. Heavy people may sink too much. The Twilight may be suitable for stomach-sleepers who are lighter than 130 to 230 lbs, especially if they weigh between 130 and 220 lb.

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Mattress Construction


helix-dusk-sideHelix mattresses feature a hybrid construction, which combines a coil core with transition layers and foam comfort. The models differ somewhat from one another yet all have a similar architecture. Here’s a description of how the mattresses are assembled.

Helix Mattresses

Mattress Firmness Comfort Layers Support Core Cover
Helix Sunset Soft (2-3) Memory Foam (Memory Plus Foam), Latex-Like Polyfoam (Helix Dynamic Foam) Pocketed Coils, Polyfoam 100% Polyester
Helix Midnight Medium Firm (6) Memory Foam (Memory Plus Foam), Latex-Like Polyfoam (Helix Dynamic Foam), Transition Polyfoam Pocketed Coils, Polyfoam 100% Polyester
Helix Twilight Firm (7) Memory Foam (Memory Plus Foam), Transition Polyfoam Pocketed Coils, Polyfoam 100% Polyester
Helix Moonlight Medium Soft (4) 2 Layers of Latex-Like Polyfoam (Helix Dynamic Foam) Pocketed Coils, Polyfoam 100% Polyester
Helix Dusk Medium Firm (6) Latex-Like Polyfoam (Helix Dynamic Foam), 3″ Memory Foam Pocketed Coils, Polyfoam 100% Polyester
Helix Dawn Firm (8) Latex-Like Polyfoam (Helix Dynamic Foam), Transition Polyfoam Pocketed Coils, Polyfoam 100% Polyester
Helix Plus Firm (7) Memory Foam (Memory Plus Foam), Latex-Like Polyfoam (Helix Dynamic Foam), Memory Foam Pocketed Coils, Polyfoam 100% Polyester

 

Helix Prices and Sizing

Helix mattresses are quite reasonably priced, with costs that are lower than the national average for hybrid versions. Each mattress’ regular configuration is much less expensive than the going rate.

Available are the Luxe versions of Dawn, Dusk, Midnight, Moonlight, Sunset, and Twilight. The Luxe options can be more expensive than standard, but they still come in a reasonable price compared to hybrid car average prices. Additionally, Helix often conducts deals with further savings. The high-quality Helix mattress may be appealing to bargain hunters because of its affordable pricing and high-quality parts.

The prices shown below are for the Basic model. It includes all base Helix varieties (Sunset to Midnight, Midnight, Dusk to Twilight, Dawn, Dawn, Dusk and Twilight), the Luxe model that includes those mattresses and the Plus model that includes the only Plus.

Sizes Dimensions Base Height Base Price Luxe Height Luxe Price Plus Height Plus Price
Twin 39″ x 75″ 12″ $699 14″ $1,099 13″ $849
Twin XL 39″ 80″ 12″ $799 14″ $1,349 13″ $925
Full 54″ x 75″ 12″ $949 14″ $1,649 13″ $1,149
Queen 60″ x 80″ 12″ $1,099 14″ $1,949 13″ $1,649
King 76″ x 80″ 12″ $1,449 14″ $2,349 13″ $2,049
California King 72″ x 84″ 12″ $1,449 14″ $2,349 13″ $2,049
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Helix Sleep Trial & Warranty Info


Availability

You can purchase Helix mattresses on Helix’s website. Website Helix. Helix Mattresses are also available to inspect in Helix’s New York City showroom or at a few partner showrooms.

Mattress shipping is available to all 50 states and most parts of Canada, except for Yukon, Nunavut and the Northwest Territories.

Shipping

Within the United States, delivery is free. All items that are shipped to Canada must be paid $250 in shipping charges and subject to a 10% customs tax

FedEx Ground is used in the delivery of Helix mattresses that are compressed and rolled into one. Most mattresses arrive within three to seven days of an order being placed.

The installation of the mattress is the customer’s responsibility. Helix also includes instructions for setting up the mattress in the box and in the delivery email.

Additional Services

Delivery to your house is available in any of the 48 contiguous United States areas.

Helix is a delivery company that offers this service. It costs $149 extra on top of the original product.

For orders that include more than one product, a $199 fee will apply. The product will be unpacked and brought to the location. After that, a crew will remove the packing materials.

Home delivery is available with an additional $75 charge. Old mattresses can also be removed

Sleep Trial

Helix mattresses have a 100-night return policy. It begins on the day that they are delivered. It must have been used for 30 nights before the mattress can be returned.

If the customer decides to return the mattress before the deadline, they will get a full refund. The moving company will pick the mattress up.

There is a limit of two returns per customer, household, and delivery address with this offer.

Warranty

Helix mattresses have a standard 10-year limited warranty. Helix Luxe mattresses come with a longer 15-year extended guarantee. The warranties cover foam breaking or cracking, manufacturing flaws larger than an inch in diameter, as well any assembly issues.

If the mattress was purchased from an authorized dealer, the guarantee is valid only for the original owner. This warranty does not cover damage due to abuse, overuse, changes in firmness preference, or a typical rise in softness. Customer should keep the receipt as proof of purchase.

The expense of returning to the shop is the responsibility of the consumer. Helix may reimburse customers up to $100 for shipping costs in the event of a covered defect. Helix will then decide whether to replace or repair the mattress.

There are additional rules and regulations. How Do You Return A Helix Mattress

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