How To Return Helix Mattress: 2023 Full Review

How To Return Helix Mattress

Overview How To Return Helix Mattress


Helix, a direct to consumer mattress manufacturer, is known for its sleep research. The quiz determines the best mattress for you based on your weight, preferred sleeping position, as well as your sleeping style. There are seven options in the Helix series that can be used to meet different preferences. How To Return Helix Mattress

Helix Sunset and Helix Moonlight The manufacturer’s softest versions are Helix Sunset or Helix Moonlight. Helix Midnight and Helix Dusk are two examples of medium models. Helix Sunset Helix Twilight and Helix Dawn are the most popular models. Helix Plus and Helix Twilight are the best-selling models in the Helix line.

Helix produces the Sunset. Helix was conscious of side sleepers while creating the Sunset (the Midnight) and the Twilight. Lunar Light The Midnight, Dusk, and Dawn have been designed with stomach and back sleepers in mind. The Plus is made especially for larger people. Helix makes each mattress with specific weights and sleep positions in mind. But, for some people, the Plus may feel great.

Every model, except the Plus comes in both the Luxe or normal editions. The optional update increases the coil system to provide zonallumbar support. This will help in better spinal alignment. This is accomplished by supporting the hips while allowing the shoulders to descend farther. To give the cushion a plush feeling, the Luxe version of the top quilt is applied to it. Tencel covers encourage ventilation and aid in moisture removal. The upgrade comes with a 15-year warranty, in addition to the standard 10-year guarantee.

The Dawn, Dusk Midnight and Sunset versions are 12 inches thick. Twilight’s luxurious version is 14 inches. Additionally, the Plus measures 13 inches in thickness. Because Helix mattresses can be considered high-profile, it may require substantial pockets.

We’ll be looking at the features, construction, reviews, and other aspects of each Helix mattress. We’ll also be listing some of the potential benefits to help determine which model might work best for your needs.

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Helix Video Review


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Helix Mattress Performance


Motion Isolation

helix-dawn-sideHelix mattresses are great at keeping you from moving. Foam layers absorb a lot of movement. However, comfort layers’ latex-like memory foam is much springier than regular memory foam. Due to the coil’s springiness, you might be able to see your partner’s movements throughout their night.

Dusk & Sunset absorb the most movement of all Helix models due to their memory foam layers.

The Plus also has two comfort layers that prevent most coil movements from reaching the springy core of the mattress.

As a result, less vibration may travel over the surface of the mattress.

As a consequence, noise transmission is decreased over the mattress. Motion transmission is modest during moonlight, dawn, and midnight, which might lessen the impact of your partner’s movements on your ability to sleep.

Pressure Relief

Helix mattresses have a number of benefits, including pressure reduction. This can partly be attributed to the layers memory foam, polyfoam and pocketed coils. The foam is able to induce deep relaxation and self cradling, which can reduce pressure points like the hips. The demands of side sleepers or anyone under 130 lbs. Softer mattresses can better meet their needs. For those who like to sleep on their stomach or back or who weigh more than 230 pounds, however, firmer mattresses are recommended.

The moonlight, sunset, sunrise, and night are the best times to relieve pressure. This is partly due to the plusher surfaces. The Plus was designed specifically for those with more weight and may be effective in relieving pressure points for those who fall into this category. Due to Twilight and Dawn’s more intense sensations, sleepers will be less likely to experience pressure points. This can reduce the effectiveness of these products.

Temperature Control

Helix hybrid mattresses are around average when it comes to cooling down.

Memory foam mattresses are known for heating you while you sleep. This is because it holds heat throughout the night. The coils in these mattresses allow for air to flow through them, which helps to reduce heat loss.

The Dawn’s firmness as well as its lack of sinkage makes it feel cooler than other types. To further assist heat dissipation the Plus also includes two cooling covers.

Edge Support

Each Helix model has an encasement that is strengthened within the coil’s core. This reduces sinkage when someone lies on their back or sits on their bed edge. However, owing in large part to the quality of the construction and stiffness, each model has a varying level of edge support.

The Dawn and Twilight, for example, provide excellent edge support due to their strong design. Their sturdy construction provides excellent edge support. Dusk and Midnight are also available. Plus provides sufficient support for edges.

Moonlight the Moonlight, Sunset and Sunset are the most luxurious models. You’ll feel less sinking while you sleep or be close to the edge. They provide the least amount of edge support of all Helix mattresses.

Ease of Movement

The model’s design is what sets it apart from other classes. Because of the sinking Moonlight and setting sun, it is very difficult to walk on the surface.

Twilight and Dawn models on the other side have a firmer, pleasanter sensation. It is considerably simpler to shift about and get out of bed with the Dawn and Twilight models’ powerful pushback against the body.

Although the Line with the Plus’s two-layer comfort system makes it a bit more difficult to move around on than other hybrids due to its firmness, the bed still offers enough movement.

Sex

Helix mattresses have coil cores that provide spring and bounce, which couples often enjoy when having sex. The mattress’s design will determine how the foam layers affect the sexual experience.

The Helix Dawn and Twilight have smooth surfaces that make moving around easier, making them excellent choices for couples. In terms of sex, the ideal times are dusk to midnight and plus. However, moonlight or sunsets will be more difficult. These models have soft, plush surfaces that can restrict movement.

Off-Gassing

All Helix models initially have the standard amount of “new mattress scent,” which is present with all foam mattresses.

This smell is often thought to be safe and goes away after a few days. Helix offers a number of various mattress options.

Helix mattresses that are hybrids have more air circulation because of their coil cores. This means that the odors from Helix mattresses will dissipate faster than they would from an all-foam one.

If the scent bothers you, you could choose to leave the mattress exposed in a well-ventilated space for a few hours.

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Helix Sleeping Style and Body Weight


Side Sleepers

Helix-sunset-sideTo sleep well on your side, you need a mattress that offers the right balance of support and cushioning. To alleviate strain and align your spine, you need your hips and shoulders to sink into the mattress. Side sleepers prefer mattresses with a medium feel. These are closer to the soft end.

Side sleepers under 130 pounds will love the plush padding of the Moonlight and Dusk models. People who prefer a more cozy atmosphere will love the Moonlight.

Side sleepers who are between 130 and 230 lbs should be able to use the Midnight/Dusk. This weight range is the majority of those who will benefit from the models’ powerful contouring and support.

If you’re a side sleeper and weigh more than 230 pounds, the Plus or, to a lesser degree, the Twilight are your best options. These models’ firmer feel will keep folks who fall into this type of side sleepers from sinking too deep into their beds. Helix Dynamic Foam gives the Plus cushioning and bounce. And, because the Plus is built for larger individuals, the foam comfort layers provide the required cradling that relieves pressure from the shoulders and hips.

Back Sleepers

The same goes for back sleepers. However, they need more support and contouring than side sleepers.

For back sleep to be comfortable, you will need to provide support and firmness in the lumbar region. This is important to avoid sinking too deep and creating spinal misalignment. Your spine will be fairly even if your back is positioned on the bed.

This is why back sleepers often choose mattresses that are firmer than those preferred by side sleepers but not as stiff as those preferred by stomach sleepers.

The Midnight may be the best option for back sleepers under 130 pounds, depending on their needs. It provides the right amount of support and cushioning that this sleeping position requires.

There are many options for those who weigh between 130-230 pounds and between 130-230 pounds. These people might like the Plus or Twilight for their back. They both provide sufficient plushness to support the spine and the lower back. Dusk and Dawn both offer excellent support and are firm but not too firm.

For those who weigh more over 230 pounds who sleep on their backs, the Plus, Twilight, and Dawn are great options. They provide excellent support to the weight range and prevent your hips from sinking in the mattress.

Stomach Sleepers

Because torsos typically bear the bulk of a person’s weight, Stomach sleepers put greater strain on their mattresses and have a propensity to sink deeper than other positions. If they fall too far, they can push their spines out from their normal alignment. It could cause aches or pains in the future. Stomach sleepers require a mattress that is firmer and more supportive. It should also have enough push-back to support their backs.

Helix models with a firmer surface will be the most comfortable for stomach sleepers. This is because they require a level surface for proper spinal alignment. Those who weigh more than 130 pounds who want to sleep well might choose the Plus and Dawn. The central region of the mattress is sturdy enough to reduce the possibility of excessive weight loss thanks to their hardness and support. A cushion that is supportive and comfortable will offer the support stomach sleepers of this weight range need.

Because the Midnight feels medium-firm it’s suitable for stomach sleepers below 130 pounds. Heavy people may sink too much. The Twilight may be suitable for stomach-sleepers who are lighter than 130 to 230 lbs, especially if they weigh between 130 and 220 lb.

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Mattress Construction


helix-dusk-sideHelix mattresses feature a hybrid construction, which combines a coil core with transition layers and foam comfort. The models differ somewhat from one another yet all have a similar architecture. Here’s a description of how the mattresses are assembled.

Helix Mattresses

Mattress Firmness Comfort Layers Support Core Cover
Helix Sunset Soft (2-3) Memory Foam (Memory Plus Foam), Latex-Like Polyfoam (Helix Dynamic Foam) Pocketed Coils, Polyfoam 100% Polyester
Helix Midnight Medium Firm (6) Memory Foam (Memory Plus Foam), Latex-Like Polyfoam (Helix Dynamic Foam), Transition Polyfoam Pocketed Coils, Polyfoam 100% Polyester
Helix Twilight Firm (7) Memory Foam (Memory Plus Foam), Transition Polyfoam Pocketed Coils, Polyfoam 100% Polyester
Helix Moonlight Medium Soft (4) 2 Layers of Latex-Like Polyfoam (Helix Dynamic Foam) Pocketed Coils, Polyfoam 100% Polyester
Helix Dusk Medium Firm (6) Latex-Like Polyfoam (Helix Dynamic Foam), 3″ Memory Foam Pocketed Coils, Polyfoam 100% Polyester
Helix Dawn Firm (8) Latex-Like Polyfoam (Helix Dynamic Foam), Transition Polyfoam Pocketed Coils, Polyfoam 100% Polyester
Helix Plus Firm (7) Memory Foam (Memory Plus Foam), Latex-Like Polyfoam (Helix Dynamic Foam), Memory Foam Pocketed Coils, Polyfoam 100% Polyester

 

Helix Prices and Sizing

Helix mattresses are very affordable, and the costs are lower than national averages for hybrid models. Each mattress’ regular configuration costs less than the average.

You can choose from the Luxe versions for Dawn, Dusk or Midnight as well as Moonlight, Sunset, Twilight, and Moonlight. Even though the Luxe versions are more expensive that the standard, they are still very affordable when compared with hybrid cars’ average price. Helix offers additional savings through its deals. Helix mattresses may appeal to bargain hunters due to its high-quality components and affordable pricing.

The costs shown in the table below include the basic model. This includes all base Helix types (Sunset Moonlight Midnight, Dusk. Twilight, Dawn and Twilight), the Luxe and Plus models.

Sizes Dimensions Base Height Base Price Luxe Height Luxe Price Plus Height Plus Price
Twin 39″ x 75″ 12″ $699 14″ $1,099 13″ $849
Twin XL 39″ 80″ 12″ $799 14″ $1,349 13″ $925
Full 54″ x 75″ 12″ $949 14″ $1,649 13″ $1,149
Queen 60″ x 80″ 12″ $1,099 14″ $1,949 13″ $1,649
King 76″ x 80″ 12″ $1,449 14″ $2,349 13″ $2,049
California King 72″ x 84″ 12″ $1,449 14″ $2,349 13″ $2,049
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Helix Sleep Trial & Warranty Info


Availability

On Helix’s website, you may purchase Helix mattresses. Website Helix. Helix also has Helix mattresses for sale in its New York City showroom, as well as in a few other partner showrooms across the country.

All 50 states and most countries are eligible for mattress shipping. But, Yukon and Nunavut are not.

Shipping

Delivery to the United States within the United States is completely free. All items mailed to Canada are subject to a $250 shipping charge and a customs tax.

FedEx Ground is used to deliver compressed, rolled-in Helix mattress. Most mattresses are delivered within 3-7 business days of order.

The customer is responsible to install the mattress. Helix also includes instructions for setting up the mattress in the box and in the delivery email.

Additional Services

Delivery is available to all 48 US states.

Helix provides this service at an additional $149.

Orders that contain two or more products will be subject to a $199 surcharge It will then be brought in, unpacked, set-up, and then removed by a crew.

For an additional $75, you can remove your old mattress from your home when you choose to have it delivered.

Sleep Trial

Helix mattresses come with a 100-night trial that begins the day they arrive. The mattress must be used for at least 30 nights before it can be returned.

If the customer returns their mattress within the stipulated time period, they will be refunded all of their money. The mattress will be picked up by the moving company.

There is a limit of two returns per customer, household, and delivery address with this offer.

Warranty

Helix mattresses come with an extended warranty of 15 years. Helix Luxe mattresses have a 10-year standard guarantee. These warranties cover foam cracking or splitting, manufacturing defects larger than 1 inch, as well as assembly problems with the cover.

If the mattress was purchased from an authorized dealer, the guarantee is valid only for the original owner. It does not cover damages caused by abuse or overuse. Customer should keep the receipt as proof of purchase.

The cost of returning the mattress to the shop is at the customer’s expense. Customers may be reimbursed up to $100 for shipping costs if Helix detects a covered fault, and Helix will choose whether to repair or replace the mattress.

Additional rules and regulations are also available. How To Return Helix Mattress

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